Prepare before you arrive
Bring the place, people and plan together before an experience begins.
For individuals and organisations
Safe Spaces is a participation and communication platform that helps autistic and neurodivergent people prepare, share what helps and communicate before, during and after an experience. Choose the route that is right for you.
Our approach
Participation is shaped by the interaction between the person, the professional, the environment, the activity and the organisation.
Safe Spaces focuses on better preparation, clearer communication and practical adjustments. The person is not left to overcome barriers or repeat the same information on their own.
For individuals, families and supporters
Safe Spaces gives you a clearer way to prepare, share what helps and communicate when finding the words is difficult. Use it for yourself or alongside someone you trust, with your voice and choices kept at the centre.
Inside Safe Spaces
A closer look at the screens people and authorised teams use to prepare, share, communicate and follow up in one connected journey.
Bring the place, people and plan together before an experience begins.
Keep useful preferences together and decide what is shared each time.
Choose the things that can help remove barriers for you.
Use a clear word and shape when speaking is difficult.
Red does not need an explanation.
Follow an update from acceptance through to a completed response.
Give the right team a clear, accountable sequence from receipt to completion.
Agreed support or adjustment requested.
Bring together feedback people choose to share and see where barriers can be reduced.
Review themes across the whole experience without losing the person’s voice.
One connected journey
Clear information before arrival, live communication and thoughtful follow-up can reduce uncertainty across the whole journey.
Before
See where you are going, who you will meet and what is likely to happen. Share what helps, in your own time.
During
Use clear Green, Amber and Red choices. Words and shapes also help when speaking may be difficult.
After
See what happens next, reflect on what worked and help the next experience feel more prepared.
For organisations and businesses
Safe Spaces connects the information, communication and follow-up that often sit in different places. Teams can prepare earlier, respond clearly and improve the experience without asking people to explain everything again.
Give people clear information about places, people, routines and what to expect, in formats that work for them.
Let each person record what helps, with relevant information shared only with authorised people for that experience.
Offer clear Green, Amber and Red choices using words and shapes, while showing whether the communication pathway is available.
Help authorised teams receive, acknowledge and complete agreed responses with a clear status at every step.
Bring preparation, participation and follow-up together without asking the person to repeat everything each time.
Use structured feedback people choose to share to identify barriers and improve environments and ways of working.
Trust beneath the surface
Safe Spaces is built around clear requirements, evidence-informed design and careful permissions. People can see what has happened, what is still waiting and what the technology can and cannot do.
Product decisions draw on clear requirements, evidence and lived experience.
Only relevant, authorised information is shared, and service status is shown honestly.
Sensitive decisions and required reviews stay with accountable people.
Across different settings
The same connected journey supports different people, services and environments. Each organisation applies it through its own language, roles and responsibilities.
Students · staff · campuses
Support campus orientation, teaching, appointments, transitions, placements, events and agreed adjustments.
Patients · carers · teams
Support appointment preparation, clear communication and agreed reasonable adjustments with separate NHS hosting and governance.
Employees · managers · visitors
Create clearer onboarding, meetings, routines, environments, events and day-to-day support at work.
Participants · staff · venues
Reduce barriers across sessions, bookings, venues and live communication.
Every use starts with the person and is configured around the organisation’s roles, responsibilities, evidence and boundaries.
For people and partners
Whether you are considering Safe Spaces for yourself, someone you support or a whole organisation, the person remains at the centre.
Safe Spaces can help you understand what to expect, keep useful information in one place, share what helps on your terms and communicate before, during and after an experience. You can use it for yourself or involve someone you trust.
Safe Spaces is designed around your choices. You decide what information to add to your profile and each booking. Professionals see only the relevant information they are authorised to use for that booking and their responsibilities.
Safe Spaces connects preparation, personal preferences and agreed adjustments, in-the-moment communication, staff response and follow-up in one clear journey. It helps teams prepare earlier, respond consistently and see where environments or processes can improve.
No. Safe Spaces began with sport and activity, and its core preparation and communication approach can also be shaped for universities, NHS trusts, workplaces and community organisations.
No. Green, Amber and Red are supported by clear words and distinct shapes. A person’s choice is also kept separate from whether the communication pathway is actually available.
Safe Spaces can support one focused journey or connect several touchpoints across an organisation. Roles, permissions, information sharing and integrations are shaped around each setting. NHS use follows separate hosting and governance arrangements.
One platform · Two ways in
Explore Safe Spaces for yourself or someone you support, or see how it helps organisations prepare and respond. We are also in conversation with universities, NHS trusts, businesses, sport providers and community organisations.