Two ways into Safe Spaces

For individuals and organisations

Know what to expect. Share what helps.

Safe Spaces is a participation and communication platform that helps autistic and neurodivergent people prepare, share what helps and communicate before, during and after an experience. Choose the route that is right for you.

  • Personal choice
  • Organisational readiness
  • Communication that works

Our approach

The person is never the problem.

Participation is shaped by the interaction between the person, the professional, the environment, the activity and the organisation.

Safe Spaces focuses on better preparation, clearer communication and practical adjustments. The person is not left to overcome barriers or repeat the same information on their own.

For individuals, families and supporters

Your information. Your pace. Your voice.

Safe Spaces gives you a clearer way to prepare, share what helps and communicate when finding the words is difficult. Use it for yourself or alongside someone you trust, with your voice and choices kept at the centre.

  • Know more about a place, appointment, session or meeting before you arrive.
  • Add what helps generally and what matters for a particular booking, with relevant information sent to the right people.
  • Use Green, Amber or Red with words and shapes; Red never needs an explanation.
  • Keep follow-up clear so you know what happened and what comes next.
Follow the Safe Spaces journey
BeforePrepare at your pace
DuringSay what you need

Inside Safe Spaces

See the connected experience in action.

A closer look at the screens people and authorised teams use to prepare, share, communicate and follow up in one connected journey.

For individuals

Prepare before you arrive

Bring the place, people and plan together before an experience begins.

Safe SpacesMy plan
Before you go

Your visit plan

Ready
Everything in one placeOpen each part when you feel ready.
About the placeEntrance, layout and quieter spaces
Who you will meetRoles, introductions and who can help
What will happenA clear step-by-step plan
For individuals

Choose what helps

Keep useful preferences together and decide what is shared each time.

Safe SpacesMy profile
What helps me

My access preferences

Choose the things that can help remove barriers for you.

A quieter place to waitEnvironmentChosen
More time to processCommunicationChosen
Written informationInformation formatChosen
You stay in controlReview what is shared for each experience.
For individuals

Communicate in the moment

Use a clear word and shape when speaking is difficult.

Safe SpacesCommunication
Communication available
Current stateNo EventNo choice has been accepted yet. This is not Green.
GreenThings are going well.
AmberI need my agreed support or adjustment.
RedI need to leave, or I cannot enter.

Red does not need an explanation.

For individuals

Know what happens next

Follow an update from acceptance through to a completed response.

For authorised teams

Coordinate the response

Give the right team a clear, accountable sequence from receipt to completion.

Safe SpacesTeam workspace
Live response

Communication received

Authorised view
Current communicationAmber

Agreed support or adjustment requested.

AcceptedRecorded by Safe Spaces
DeliveredShown to this team
AcknowledgeConfirm the update has been seen
Complete responseRecord the agreed action
Only the minimum information needed for this response is shown.
For organisations

Improve services and spaces

Bring together feedback people choose to share and see where barriers can be reduced.

Safe SpacesService insights
Access overview

Where to focus

Review themes across the whole experience without losing the person’s voice.

01Preparation informationPlaces, people and plans
02Environment and accessSpaces, routines and adjustments
03Communication and responseClarity, consistency and follow-up

One connected journey

Preparation starts before the experience does

Clear information before arrival, live communication and thoughtful follow-up can reduce uncertainty across the whole journey.

01

Before

Arrive with fewer unknowns

See where you are going, who you will meet and what is likely to happen. Share what helps, in your own time.

02

During

Communicate in the moment

Use clear Green, Amber and Red choices. Words and shapes also help when speaking may be difficult.

03

After

Make the next time better

See what happens next, reflect on what worked and help the next experience feel more prepared.

For organisations and businesses

Turn individual insight into prepared, consistent action.

Safe Spaces connects the information, communication and follow-up that often sit in different places. Teams can prepare earlier, respond clearly and improve the experience without asking people to explain everything again.

Prepare before arrival

Give people clear information about places, people, routines and what to expect, in formats that work for them.

Share what helps

Let each person record what helps, with relevant information shared only with authorised people for that experience.

Communicate in the moment

Offer clear Green, Amber and Red choices using words and shapes, while showing whether the communication pathway is available.

Coordinate the response

Help authorised teams receive, acknowledge and complete agreed responses with a clear status at every step.

Connect the whole journey

Bring preparation, participation and follow-up together without asking the person to repeat everything each time.

Improve services and spaces

Use structured feedback people choose to share to identify barriers and improve environments and ways of working.

Trust beneath the surface

Clear foundations. Human accountability.

Safe Spaces is built around clear requirements, evidence-informed design and careful permissions. People can see what has happened, what is still waiting and what the technology can and cannot do.

Technology supports the relationship.It never replaces the person, the professional or a required human decision.

Clear foundations

Product decisions draw on clear requirements, evidence and lived experience.

Protected by design

Only relevant, authorised information is shared, and service status is shown honestly.

Human accountability

Sensitive decisions and required reviews stay with accountable people.

Across different settings

One approach. Shaped around each organisation.

The same connected journey supports different people, services and environments. Each organisation applies it through its own language, roles and responsibilities.

01

Students · staff · campuses

Universities & education

Support campus orientation, teaching, appointments, transitions, placements, events and agreed adjustments.

02

Patients · carers · teams

NHS & healthcare

Support appointment preparation, clear communication and agreed reasonable adjustments with separate NHS hosting and governance.

03

Employees · managers · visitors

Workplaces & business

Create clearer onboarding, meetings, routines, environments, events and day-to-day support at work.

04

Participants · staff · venues

Sport, leisure & community

Reduce barriers across sessions, bookings, venues and live communication.

Every use starts with the person and is configured around the organisation’s roles, responsibilities, evidence and boundaries.

For people and partners

Questions from individuals and organisations

Whether you are considering Safe Spaces for yourself, someone you support or a whole organisation, the person remains at the centre.

What can Safe Spaces help me do?

Safe Spaces can help you understand what to expect, keep useful information in one place, share what helps on your terms and communicate before, during and after an experience. You can use it for yourself or involve someone you trust.

Do I stay in control of my information?

Safe Spaces is designed around your choices. You decide what information to add to your profile and each booking. Professionals see only the relevant information they are authorised to use for that booking and their responsibilities.

What does Safe Spaces do for organisations?

Safe Spaces connects preparation, personal preferences and agreed adjustments, in-the-moment communication, staff response and follow-up in one clear journey. It helps teams prepare earlier, respond consistently and see where environments or processes can improve.

Is Safe Spaces only for sport?

No. Safe Spaces began with sport and activity, and its core preparation and communication approach can also be shaped for universities, NHS trusts, workplaces and community organisations.

Does the traffic-light system rely on colour?

No. Green, Amber and Red are supported by clear words and distinct shapes. A person’s choice is also kept separate from whether the communication pathway is actually available.

How can Safe Spaces fit our organisation?

Safe Spaces can support one focused journey or connect several touchpoints across an organisation. Roles, permissions, information sharing and integrations are shaped around each setting. NHS use follows separate hosting and governance arrangements.

One platform · Two ways in

Start with the route that is right for you.

Explore Safe Spaces for yourself or someone you support, or see how it helps organisations prepare and respond. We are also in conversation with universities, NHS trusts, businesses, sport providers and community organisations.